This logon option is disabled due to failed logon attempts” error in Windows

Sign-in is a fundamental feature of Windows that allows users to access their devices by inserting their credentials, such as PIN or password. It acts as a security measure to protect users’ data and privacy. However, some Windows 10 or 11 users have encountered an error saying “This login option is disabled due to failed login attempts” when they try to log in to their devices.

This error can occur even if the user has only tried to log in once with their PIN or password, which is quite unusual since they would normally be able to log in without problems. This error can occur after certain events in Windows, such as applying updates, which can break the normal login process.

There are several reasons why this error could occur. One possible cause is a temporary error or problem with the Windows authentication system. This can be triggered by updates or other changes to the system, causing the login option to be temporarily disabled as a security measure.

Another possible reason is that there have been multiple login attempts using the same PIN or password, which will trigger the security feature to disable the login option to prevent unauthorized access. This can happen if someone else has tried to log in to your device with incorrect credentials or if the user has entered an incorrect PIN or password multiple times.

To fix the “This sign-in option is disabled due to failed sign-in attempts” error, users can try manually resetting their Windows account password, disabling and re-enabling sign-in options, or using other recommended troubleshooting steps.

For those users who experience frequent issues with their Windows devices, use a PC repair tool like Fortect It may be a viable option. These tools are designed to diagnose and fix common Windows errors and optimize system performance.


Solution 1. Wait 2 hours

You may have entered an incorrect PIN multiple times. If this is the case, all you have to do is leave your PC for the next two hours. After this, you will be able to return to the login process. Make sure you enter the correct PIN/password this time.

If the error “This login option is disabled due to failed login attempts” has not appeared because you have entered an incorrect PIN/password multiple times, you should proceed with the solutions below.


Solution 2. Use an alternate sign-in option

If you have multiple sign-in options set up, such as a PIN, password, or biometric authentication, you can try using an alternate sign-in method. For example, if you normally use a PIN to log in, you can try using your password or biometric authentication (if available) to access your account.



Solution 3. Reset your PIN or password

You can try resetting your password if you can’t sign in. Here’s how you can do it:

  • From the login page, click Forgot password/PIN.
  • Before long, Windows will show you the login page.
  • Here, enter your Microsoft account password and click Sign In.
  • If you don’t remember your Microsoft password, should you click Forgot password?
  • On the verification method screen, choose your email and click Next.
  • Enter the verification code sent to your email and click Next.
  • Create a new password and sign in again.



Solution 4. Use the Command Prompt to create a new user account

If you still can’t log in because you’ve forgotten all your passwords or due to other reasons, you can always create a new account from Safe Mode using Command Prompt.

  • From the login page, hold the Shift key on your keyboard and click Power > Restart.
  • Once you have entered recovery mode, click on Troubleshooter.
  • Select Advanced, and then choose Command Prompt.
  • When the Command Prompt window appears, type the following command and press Enter (replace USERNAME and PASSWORD with your preferences):
    net user username password /add
  • If you receive the message, “The command was executed successfully,” you can now log in again.
  • Restart your PC and use the new account to sign in.


To resolve underlying issues, follow the solutions below.

Solution 5. Edit the Local Security Policy

Make sure you’re logged in as an administrator.

  • In Windows search, type secpol.msc and press Enter.
  • Go to the following location:
    Security Settings > Account Policies > Account Blocking Policy
  • Double-click Account Lockout Limit to open the System Settings window.
  • To disable account lockout, replace the existing value with a 0 and click Apply to save your changes.
  • Click OK and close the window.



Solution 6. Change account properties in lusrmgr

  • Type lusrmgr.msc in Windows search and press Enter.
  • In the left part of the window, select the Users section.
  • On the right, double-click the account you’re having trouble with.
  • Account is disabled
  • Account is locked out
  • Click Apply and Accept.



Solution 7. Restart Windows

If you haven’t been able to sign in yet, you can always choose to restart Windows.

  • From the login page, press and hold the Shift key on your keyboard and press Power > Restart.
  • Once you have entered the recovery environment, click on Troubleshooter.
  • Click Restart this PC.
  • Select the Keep your files option if you want to save them.
  • Follow the on-screen instructions to confirm your selection and start the restart process.
  • Once the restart is complete, you’ll need to go through the initial setup process, including setting up a new user account and Windows settings.



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This logon option is disabled due to failed logon attempts” error in Windows
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